Shipping policy
Shipping & Delivery — The Lumere Collection
Processing time: Orders are processed within 1–3 business days after payment confirmation.
Delivery time: Standard delivery takes 7–15 business days depending on your location. During peak seasons (holidays, sales events) delivery may take slightly longer.
Tracking: All orders include tracking. You'll receive a tracking number by email once your order ships.
Shipping costs: Displayed at checkout before payment.
Lost or delayed packages: If your order hasn't arrived within 20 business days, contact us at lumersupport@gmail.com and we'll investigate immediately.